- Information We Collect
We may collect various types of information to provide you with the best possible experience on our website. When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, phone number, billing and shipping addresses, and payment information (e.g., credit card details, which are processed securely via a third-party payment processor). Additionally, we may collect pet-related information, such as your pet’s name, breed, and age, to tailor our services to your needs.
In addition to personal information, we automatically collect non-personal information when you visit our website. This includes your IP address, browser type and version, device information (e.g., operating system and device type), pages visited, time spent on the site, and other usage data. We also use cookies and tracking technologies to enhance your browsing experience and gather insights about how our website is used. For more details about cookies, please refer to Section 4 below.
- How We Use Your Information
We use the information we collect for a variety of purposes to ensure a seamless and personalized experience for our customers. Primarily, we use your information to process and fulfill your orders, communicate with you about your account, orders, and inquiries, and improve our website, products, and services. With your consent, we may also use your information to send you promotional offers, newsletters, and updates about our latest products and services. - Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share information with third-party vendors who assist us in operating our website, processing payments, delivering products, or providing marketing services.
Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website. - Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security audits. - Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information. - Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information. - Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us